Getting a damaged sail to Wingtech for repair is easy.

Here are a few tips on how best to send your sail to Wingtech for repair. These steps will save you time and money.

1. CLEAN IT
Dirt and sand are very nasty to sewing machines and a sail loft needs to be a clean environment.. For this reason we need sails to be clean before we can work on them. Please clean your sail as best you can prior to sending it to us. We are happy to wash sails, but we will have to charge you for it. See the "How to clean sails" page to details on cleaning sails.

2. SKETCH THE DAMAGE.
Make a rough sketch of the damage as you know it. This helps us to ensure that we find and fix all the damage. Things like holed batten pockets and other internal damage can be easily missed. Also include a brief description of the incident – this will help us spot damage that may have been overlooked.

3. REMOVE THE MYLAR LE INSERTS
Leading edge inserts or Mylar inserts, are the plastic looking pieces inside the leading edge or your wing. They add weight when posting a sail which will cost you extra in postage. Pull them out, roll them up and store them until your sail returns. Mark them Left and Right to ensure you get them back in the correct sides later.

4. FOLD IT
Fold the sail as shown in the "How to fold a sail" page. Correctly folding the sail minimises crushing and reduces the package dimensions. This saves you postage.

5. PACK IT
Wrap your sail to ensure that it reaches us without further damage.

6. LABEL IT
Include your contact details including email address, - important but easily forgotten. Tell us how you’d like us to return it to you.

7. POST IT
Wingtech use Australia Post for most articles. Sails typically weigh in at 10 – 15kg and if folded correctly, will fit within the limits Australia Post can handle. If you have a preferred carrier, then by all means use it.